Returns Policy

We make to order therefore we cannot accept returns. 

Returns are only accepted where an order has arrived damaged.

If your order arrives damaged, please use the form on the Contact Us page or email contact@lightcave.com attaching:

1. The order number
2. The product name
3. A description of the fault
4. An image and/or video of the fault

and allow 24 hours for a response.

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